About
Mission Statement
Provide exceptional pre-hospital care, delivered by passionate team members committed to improving patient outcomes and supporting the local community.
Vision Statement
To be an industry leader, a place for expert care, education, compassion, empathy, community focused and based. We will strive to be the premier pre-hospital care service of the region, that focuses on our employees, while providing high quality patient centered care. We will work with our community and healthcare partners, listening to the needs of our patients, and the healthcare system as a whole, to help transform how care is provided to our community members.
Core Values - L.E.A.D.E.R.S.H.I.P.
Leadership: We will work with the local and regional health systems to better coordinate patient transports to relieve any burden on the healthcare system, leading to improved patient outcomes and experience.
Empathy: We will strive to develop strong relationships with our employees, patients, and healthcare partners, ensuring they feel valued and cared for.
Accountability: We will continuously evaluate our performance, understanding that we carry a tremendous responsibility where someone’s life hangs in the balance. Concerns will be taken with the utmost seriousness.
Duty: We will fulfill our obligation to the members of the community, providing the highest level of pre-hospital care in the most efficient and ethical ways possible.
Education: We will continuously develop our employees, ensuring they are on the leading edge of care and aware of best practices available. We will strive to educate the community on life saving initiatives that will help increase the chances of a positive outcome during an emergency, for their family, friends, neighbors, visitors and other community members alike.
Respect: We will treat everyone with the utmost dignity and respect, considering their values and wishes during every interaction.
Service: We have an obligation to our employees, patients, and healthcare partners to put their needs first, providing a quality experience, ensuring all decisions will be of benefit to them.
Honor: We will live up to these core values regardless of the difficulty.
Integrity: We will do what’s right, legally and morally, in every aspect of this job. This is an integral part of developing a Just Culture within our organization.
Professionalism: We will continuously work to maintain the highest standard of excellence through our actions, appearance and demeanor.